INTRODUCING IAGMANAGER - FOR NEXTSTEP CONTRACTORS
IAGmanager is a sophisticated web-based Customer Relationship Management (CRM) system designed to meet the management information needs of the Learning and Skills Council's (LSC) ‘nextstep’ project.
IAGmanager brings together nextstep contractors, their delivery organisations, key agencies and customers within a single system environment.
It drives business critical information at the right time to the right people, all within a monitored CRM environment. IAGmanager helps to ensure a successful contribution to achieving the national target of delivering advice sessions to customers who have basic skills.
Through a innovative combination of business management, CRM and online customer channels, the IAGmanager leads the way in the application of technology within the delivery of information, advice and guidance (IAG) to adults.