THE NEXTSTEP PORTAL

The IAGmanager nextstep Portal is an exciting and dynamic online nextstep centre that allows customers to access services such as booking appointments with advisors, receiving advice remotely and building their CV online.

Photograph of two ladies using a computer to access IAG services onlineThe IAGmanager nextstep Portal encourages more direct communications with customers and builds on the strategy of providing accessible services via the use of technology, within the 'no wrong door' approach to accessing IAG.

The creation of the IAGmanager nextstep Portal has brought together internet technology in an exciting and dynamic customer environment.  It offers customers freedom of choice in accessing IAG services, whilst still being fully supported by a network of advisors who can be brought into play at the click of a button.  The traditional nine to five access to an advisor, is no longer the only route, or solution for customers.

 Main features of the IAGmanager nextstep Portal include;